Colissimo | Suivi 48hdykkeren | Livraison

SHIPPING

Shipping : provider, delivery times...

The methods of delivery are given in the Terms and conditions of sale ("Terms and conditions of sale", Clause 6). "La Poste" (French post)  is the transport service choosen by DYKKEREN.

In France, it's called Colissimo and offers two delivery methods: Without signature or With signature

  • The retail pricing of these services is available below.

In both cases, when order is dispatched, DYKKEREN informs customer of Colissimo tracking number so he/she can monitor the delivery of his/her order on the site Colissimo.

Postage participation

The pricing depends on the number of items purchased.

Customers must pay attention to the choice of delivery method: it must be adapted to conditions for receipt of parcels to ensure proper delivery of the ordered products (standard mailbox etc.. ).

 

France, delivery without signature

(Description of the Colissimo service delivery without signature – only in french)

  • 6€ until two items
  • 8€ from three to four items
  • Free for five items and more
France, delivery with signature

(Description of the Colissimo service delivery with signature – only in french)

  • 7€ until two items
  • 9€ from three to five items
  • Free for six items and more

These prices represent a contribution to the overall cost of shipping: packaging and shipping.

 

Guadeloupe (including St-Barthelemy and St-Martin), Martinique, Reunion, Guyana, Mayotte and St-Pierre-and-Miquelon

Colissimo tracking number available until delivery (except St-Pierre-and-Miquelon)

  • Colissimo without signature: 9,00€ net of taxes (10,80€ inc VAT) for the first item. Add 1,50€ net of taxes (1,80€ inc VAT) per additional item
  • Colissimo with signature: 13,00€ net of taxes (15,6€ inc VAT) for the first item. Add 1,50€ net of taxes (1,80€ inc VAT) per additional item
New Caledonia and Dependencies, French Polynesia, Wallis and Futuna Islands and French Southern and Antarctic Lands

Colissimo tracking number only available until the release of metropolitan France

  • Colissimo without signature: 13,00€ net of taxes (15,60€ inc VAT) for the first item. Add 2,30€ net of taxes (2,76€ inc VAT) per additional item
  • Colissimo with signature: 18,00€ net of taxes (21,60€ inc VAT) for the first item. Add 2,30€ net of taxes (2,76€ inc VAT) per additional item
Andorra and Monaco

see pricing for France.

 
Europe EU Zone 1

(Austria, Belgium, Deutschland, Gibraltar, Ireland, Italy, Jersey, Luxembourg, Netherlands, Portugal, Spain, United Kingdom)*

Colissimo with signature

  • 12,00€ inc VAT for the first item. Add 1,20€ inc VAT per additional item
Europe EU Zone 2

(Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden)*

Colissimo with signature

  • 14,00€ inc VAT for the first item. Add 1,50€ inc VAT per additional item
Europe outside EU and Maghreb

(Albania, Algeria, Bosnia and Herzegowina, Croatia, Iceland, Liechtenstein, Macedonia, Morocco, Norway, Serbia, Switzerland, Tunisia, Turkey)*

Colissimo with signature

  • 13,00€ net of taxes (15,60€ inc VAT) for the first item. Add 1,50€ net of taxes (1,80€ inc VAT) per additional item
 
International

(Examples: Argentina, Australia, Bahamas, Belize, Bermuda, Bolivia, Brasil, Cambodia, Canada, Caribbean islands, Cape Verde, Caribisch Nederland, Cayman Islands, Chile, China, Colombia, Costa Rica, Cuba, Djibouti, Ecuador, Egypt, El Salvador, Fiji, Greenland, Guatemala, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Madagascar, Malaysia, Maldives, Mauritius, Mexico, Netherlands Antilles, New Zealand, Nicaragua, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Republic of Korea, Saudi Arabia, Seychelles, Singapore, South Africa, Taiwan, Thailand, United Arab Emirates, United States, Uruguay, Venezuela, Viet Nam, Yemen)*

Colissimo with signature

  • 22,00 € net of taxes (26,40€ inc VAT) for the first item. Add 2,50€ net of taxes (3,00€ inc VAT) per additional item
 
 *if your country is not in these lists, don't hesitate to contact us!
 

DYKKEREN Packaging

Packaging depends on the number of items.

  • To send of 1 to 2 items, DYKKEREN uses 100% recycled paper reinforced pockets, except for gift packages.
  • Beyond 1 to 2 items DYKKEREN uses preferably recycled cardboard packaging.

To better protect articles, DYKKEREN may occasionally use silk paper or reuse protective dunnage and even plastic bags from its suppliers.

 

Gift vouchers

When they are not sent in a package with other items, gift vouchers are sent by mail whatever the destination, free of charge to the shipping address listed in the order, unless another customer choice.


Depot colis Sub Ouest
Colis chez Sub Ouest

FREE parcels deposit

Deadline

Preparation in 72 hours max and delivery within 48 hours the store SUB OUEST Gradignan (33).

Terms

Parcels deposit withdrawal terms are given in the Terms and conditions of sale ("Terms and conditions of sale", Clause 6). This service is free and open to any customer with the opportunity to withdraw his order against proof (order number, identity ...) within 15 days following the provision to store SUB OUEST at:
Shop SUB OUEST, 7 avenue Robert Schumann, 33170 Gradignan (France)
Tel. : +33 (0)5 56 45 42 09

Opening hours:

  • Monday, 02:30 pm to 07:00 pm
  • Tuesday to Thursday from 10:00 am to 00:30 pm and from 02:00 pm to 07:00 pm
  • Friday from 10:00 am to 07:00 pm
  • Saturday from 09:30 am to 07:00 pm

DYKKEREN shall draw attention the attention of customers choosing this mode of delivery subject to certain conditions described in the "Terms and conditions of sale", Clause 8.

Packaging

In the case of parcels, products are supplied in recycled kraft bags.

 

Others parcels deposit

Object

Other parcel deposits can be set up for one-off events.

Modalities

Parcels deposit withdrawal terms are given in the Terms and conditions of sale ("Terms and conditions of sale", Clause 6). This service is free and open to any customer with the opportunity to withdraw his order against proof (order number, identity ...) within the period specified for each event at the place indicated for the occasion.

DYKKEREN shall draw attention the attention of customers choosing this mode of delivery subject to certain conditions described in the "Terms and conditions of sale", Clause 8.

Packaging

In the case of parcels, products are supplied in recycled kraft bags.